Service Provider: Comanera Europe s.r.o.
Registered Address: Tvarozkova 5, Bratislava, Slovakia
Registration Number: 44214090
Effective Date: 01 July 2025
Last Updated: 01 July 2025
Version: 1.0
These Terms and Conditions constitute a legally binding agreement between you (the "Client," "User," or "you") and Comanera Europe s.r.o., a limited liability company incorporated under Slovak law, operating the DoCryptoX.com cryptocurrency exchange platform (the "Company," "we," "us," or "our"). By accessing, registering for, or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
DoCryptoX operates as a licensed Virtual Asset Service Provider under Slovak law, providing cryptocurrency exchange services, digital asset custody services, and related financial services exclusively to eligible clients. Our services are provided in full compliance with the Markets in Crypto-Assets Regulation (MiCA), Slovak national legislation, and all applicable European Union financial services regulations.
Our services are available exclusively to individuals who are at least 18 years of age and legal entities that have full legal capacity under applicable law. You must be a resident of or legally established in a jurisdiction where our services are legally permitted and not prohibited by local law. By using our services, you represent and warrant that you meet all eligibility requirements and that your use of our services complies with all applicable laws and regulations in your jurisdiction.
We reserve the right to modify these Terms and Conditions at any time to reflect changes in applicable laws, regulatory requirements, business practices, or service offerings. Material changes will be communicated to registered users through email notification and prominent notice on our Platform at least 30 days before the effective date. Continued use of our services after such notification constitutes acceptance of the modified terms. If you do not agree to modified terms, you must discontinue use of our services and may close your account in accordance with the termination procedures set forth herein.
"Account" means the digital account established by a Client with the Company for accessing and using our cryptocurrency exchange services, including all associated wallet addresses, balances, and transaction history maintained by the Company on behalf of the Client.
"Crypto-Asset" has the meaning defined in Article 3 paragraph 1 point 2 of Regulation (EU) 2023/1114 (MiCA), being a digital representation of value or rights which may be transferred and stored electronically, using distributed ledger technology or similar technology.
"Exchange Services" means the conversion of one crypto-asset into another crypto-asset, or the conversion of crypto-assets into fiat currency or fiat currency into crypto-assets, facilitated through our Platform in accordance with these Terms and applicable regulations.
"Platform" means the DoCryptoX.com website, mobile applications, application programming interfaces (APIs), and all related systems, software, and services provided by the Company for accessing our cryptocurrency exchange services.
"Client Assets" means all crypto-assets, fiat currencies, and other digital or traditional assets belonging to Clients and held by the Company in the course of providing services, including assets held in custody, assets pending exchange transactions, and assets awaiting withdrawal.
"Receivable Claim" means the contractual right of a Client to receive delivery of crypto-assets or fiat currency from the Company following completion of exchange transactions, representing the Client's beneficial ownership interest in assets held by the Company.
"Segregated Account" means accounts, wallets, or other storage mechanisms maintained by the Company exclusively for Client Assets, completely separate and distinct from the Company's proprietary assets and operational funds, in accordance with MiCA Article 73 requirements.
Our operations are conducted in full compliance with Regulation (EU) 2023/1114 on Markets in Crypto-Assets (MiCA). We maintain authorization as a crypto-asset service provider under MiCA Article 59, implement robust governance arrangements as required by Article 70, maintain appropriate conflicts of interest policies under Article 71, and ensure full compliance with client asset safeguarding requirements under Article 73. Our compliance extends to all MiCA provisions applicable to crypto-asset service providers, including operational requirements, transparency obligations, and consumer protection measures.
We operate under a valid Virtual Asset Service Provider (VASP) license issued by the Slovak National Bank (Národná banka Slovenska) in accordance with Slovak law implementation of the Fifth Anti-Money Laundering Directive. Our operations comply with all applicable Slovak legislation, including Act No. 297/2008 Coll. on Prevention of Money Laundering and Terrorist Financing, Act No. 18/2018 Coll. on Personal Data Protection, and all other relevant Slovak financial services and consumer protection laws.
We maintain comprehensive Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT) compliance programs in accordance with Directive (EU) 2015/849 as amended by Directive (EU) 2018/843, Slovak AML legislation, and FATF recommendations. Our AML/CFT measures include comprehensive customer due diligence procedures, ongoing transaction monitoring, suspicious activity reporting, sanctions screening, and record-keeping requirements. Clients are required to provide accurate identification information and documentation as part of our regulatory compliance obligations.
We process personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation) and applicable Slovak data protection legislation. Our comprehensive Privacy Policy, incorporated by reference into these Terms, describes our data processing practices, legal basis for processing, data subject rights, and security measures. Client personal data is processed exclusively for service provision, regulatory compliance, and other legitimate business purposes in accordance with applicable data protection laws.
Account registration requires completion of our comprehensive onboarding process, including provision of accurate personal or entity identification information, submission of required documentation for identity verification, completion of customer due diligence procedures as required by our AML/CFT compliance program, and acceptance of these Terms and Conditions and our Privacy Policy. We reserve the right to request additional information or documentation at any time to ensure ongoing compliance with regulatory requirements.
Our identity verification process, conducted in accordance with MiCA and Slovak AML requirements, includes verification of identity through government-issued photo identification documents, verification of residential or business address through utility bills or official correspondence, assessment of source of funds and wealth where required by our risk assessment procedures, and completion of enhanced due diligence procedures for higher-risk clients as determined by our compliance policies.
Clients are responsible for maintaining the security of their account credentials, including usernames, passwords, two-factor authentication devices, and any other security measures implemented for account protection. We implement industry-standard security measures, including multi-factor authentication requirements, encrypted data transmission and storage, regular security audits and monitoring, and incident response procedures. Clients must immediately notify us of any suspected unauthorized account access or security breaches.
We may impose restrictions or limitations on account functionality based on verification status, risk assessment results, regulatory requirements, or suspected violations of these Terms. Account restrictions may include limitations on transaction amounts or frequency, restrictions on specific crypto-assets or services, enhanced monitoring or verification requirements, or temporary suspension of account access pending investigation or compliance review.
Our exchange services facilitate the conversion between supported crypto-assets and the conversion between crypto-assets and supported fiat currencies, subject to availability, liquidity, and regulatory requirements. Service availability may vary based on market conditions, regulatory changes, technical maintenance, or other operational factors. We reserve the right to add, modify, or discontinue support for specific crypto-assets or currency pairs at any time with appropriate notice to affected Clients.
We support various order types including market orders for immediate execution at prevailing market rates, limit orders for execution at specified price levels, and other order types as may be made available through our Platform. Order execution is subject to market availability, liquidity conditions, and technical system capacity. We use commercially reasonable efforts to execute orders promptly and accurately but cannot guarantee execution timing, price, or completeness of any order.
Exchange rates are determined based on market conditions, liquidity provider rates, and our operational costs and risk management requirements. Displayed rates are indicative and subject to change based on market volatility and other factors. Final exchange rates for transactions are determined at the time of order execution and may differ from initially displayed rates due to market movements or order processing delays.
We impose transaction limits based on account verification status, risk assessment results, regulatory requirements, and operational capacity. Transaction limits may include daily, weekly, or monthly maximum amounts for exchanges or withdrawals, minimum transaction amounts for specific services, and restrictions on transactions involving higher-risk crypto-assets or jurisdictions. Transaction limits may be modified based on account activity, compliance status, or risk reassessment.
When you deposit crypto-assets to wallet addresses designated by our Platform, ownership of such crypto-assets transfers to the Company immediately upon crediting of the crypto-assets to our designated wallet addresses, as confirmed by the relevant blockchain network. Upon such transfer of ownership, you acquire a contractual receivable claim against the Company for the equivalent amount and type of crypto-assets, which receivable claim represents your beneficial ownership interest in our crypto-asset holdings.
This ownership transfer mechanism is designed to facilitate efficient exchange services while protecting Client interests through contractual receivable claims and segregated asset arrangements. Your receivable claim entitles you to receive delivery of equivalent crypto-assets or fiat currency proceeds upon execution of exchange transactions or withdrawal requests, subject to these Terms and applicable regulations.
In accordance with Article 73 of Regulation (EU) 2023/1114 (MiCA) and our regulatory obligations, all Client Assets are maintained in segregated accounts completely separate and distinct from our proprietary assets and operational funds. Client crypto-assets are held in dedicated wallet addresses and custody arrangements that are legally and operationally segregated from Company assets, ensuring that Client Assets are not available to satisfy Company obligations to creditors or other third parties.
Our segregation arrangements include maintenance of separate blockchain wallet addresses for Client Assets, segregated bank accounts for Client fiat currency holdings, comprehensive record-keeping systems tracking Client Asset ownership and movements, regular reconciliation procedures to ensure segregation integrity, and third-party custody arrangements where appropriate to enhance Client Asset protection.
We implement comprehensive custody and safeguarding arrangements for Client Assets, including secure storage of crypto-assets using industry-standard cold storage and multi-signature technologies, robust access controls and authorization procedures for asset movements, comprehensive insurance coverage for custody risks where commercially available, regular security audits and risk assessments of custody arrangements, and emergency procedures for asset recovery and Client notification in case of security incidents.
Our custody arrangements are designed to meet or exceed MiCA requirements for crypto-asset safeguarding and incorporate industry best practices for digital asset security and protection. We maintain detailed policies and procedures governing custody operations and regularly review and update our safeguarding measures to address evolving risks and regulatory requirements.
In the unlikely event of our insolvency, bankruptcy, or cessation of operations, Client Assets held in segregated arrangements are protected from claims by our creditors and are available for return to Clients in accordance with their receivable claims and applicable law. We maintain comprehensive business continuity and asset recovery procedures to ensure Client Asset protection and orderly return of assets to Clients in all circumstances.
All transactions must be properly authorized through your Account using secure authentication methods including username and password verification, two-factor authentication where required, and any additional security measures we may implement. You are responsible for ensuring the accuracy of all transaction details, including recipient addresses, amounts, and crypto-asset types. We are not responsible for losses resulting from incorrect transaction details provided by you.
We process transactions using commercially reasonable efforts to ensure prompt execution, subject to blockchain network confirmation requirements, our internal security and compliance review procedures, regulatory compliance verification, and technical system capacity and availability. Normal processing times vary by crypto-asset type and network conditions but typically range from minutes to several hours for most transactions.
In circumstances where crypto-asset transfers experience unusual delays due to blockchain network congestion, technical issues, regulatory review requirements, or other factors beyond our reasonable control, we reserve the right to return the same crypto-assets to your Account without executing the intended exchange transaction. In such cases, we will deduct our standard processing fee of 0.1% of the transaction value to cover operational costs and administrative expenses incurred in processing the delayed transaction.
This delayed transaction policy ensures that you are not disadvantaged by market movements during extended processing delays while allowing us to recover legitimate costs associated with transaction processing. Notice of delayed transaction returns will be provided through your Account dashboard and registered email address, along with explanation of the circumstances causing the delay.
Transaction settlement occurs upon completion of all required confirmations on the relevant blockchain networks and satisfaction of our internal security and compliance requirements. Settlement timing depends on the specific crypto-asset network characteristics, with Bitcoin transactions typically requiring 3-6 confirmations and Ethereum transactions requiring 12-35 confirmations, though these requirements may be adjusted based on network conditions and security considerations.
Upon settlement, your Account balance is updated to reflect the completed transaction, and you receive confirmation through our Platform and email notification. All transactions are recorded in your Account transaction history with complete details including transaction amounts, fees, exchange rates, and blockchain transaction identifiers where applicable.
Our fee structure includes exchange fees calculated as a percentage of transaction value, withdrawal fees for crypto-asset and fiat currency withdrawals, deposit fees where applicable for certain payment methods, account maintenance fees for premium or institutional account types, and processing fees for special services such as expedited transactions or enhanced support.
Current fee schedules are published on our Platform and may be updated periodically to reflect changes in operational costs, market conditions, or service enhancements. Fee changes affecting existing Clients will be communicated with at least 30 days advance notice through email and Platform notifications.
For delayed transactions returned without exchange as described in Section 7.3, we charge a standard processing fee of 0.1% of the transaction value. This fee covers operational costs including blockchain transaction fees, internal processing costs, compliance review expenses, and administrative overhead associated with handling delayed transactions. The processing fee is automatically deducted from the returned crypto-asset amount before crediting to your Account.
All fees are calculated and charged in the currency or crypto-asset of the relevant transaction unless otherwise specified. Exchange fees are calculated based on the total transaction value at the time of execution. Withdrawal fees are fixed amounts or percentages as specified in our current fee schedule. Fees are automatically deducted from transaction amounts or Account balances at the time of service provision.
We provide clear disclosure of all applicable fees before transaction execution, including total fees, exchange rates, and net amounts you will receive. Fee calculations are displayed during the transaction process and confirmed in transaction confirmations and Account statements. We do not charge hidden fees or apply undisclosed markups to exchange rates beyond our clearly stated fee structure.
In full compliance with Article 73 of Regulation (EU) 2023/1114 (MiCA), we maintain robust client asset protection arrangements including complete segregation of Client Assets from Company proprietary assets, secure custody arrangements using industry-leading technology and security practices, comprehensive insurance coverage for custody and operational risks where commercially available, and regular third-party audits of segregation and safeguarding arrangements.
Our client asset protection framework ensures that Client Assets are immediately identifiable as belonging to Clients, are not available to satisfy Company obligations to creditors, are protected against insolvency or bankruptcy proceedings, and are subject to appropriate recovery procedures in case of operational disruption or cessation of business operations.
Where we utilize third-party custody providers for Client Asset storage, such providers are required to meet stringent security, regulatory, and operational standards including appropriate regulatory authorization and oversight, comprehensive insurance coverage and risk management, robust security measures and access controls, and clear segregation of Client Assets from both Company assets and custody provider proprietary assets.
All third-party custody arrangements are subject to comprehensive due diligence, ongoing monitoring, and contractual protections to ensure Client Asset security and availability. We maintain direct contractual relationships with custody providers and retain ultimate responsibility for Client Asset protection and recovery.
We maintain comprehensive business continuity plans designed to ensure Client Asset protection and recovery in all circumstances including technical system failures, cybersecurity incidents, regulatory intervention, or Company insolvency or bankruptcy. Our business continuity arrangements include automated backup and recovery systems for Client Asset records, emergency procedures for Client notification and asset recovery, coordination with regulatory authorities and third-party service providers, and clear procedures for orderly return of Client Assets upon service termination.
We provide regular reporting on Client Asset holdings and segregation arrangements including monthly statements of Account balances and transaction activity, annual reports on segregation compliance and third-party custody arrangements, immediate notification of any material changes to custody or safeguarding arrangements, and emergency communication procedures for significant operational disruptions or security incidents.
Crypto-asset trading involves substantial risks including extreme price volatility that may result in significant gains or losses, limited liquidity that may affect your ability to buy or sell crypto-assets, market manipulation and irregular trading patterns, regulatory changes that may affect crypto-asset values or availability, and technological risks including blockchain network disruptions or attacks.
Past performance of crypto-assets is not indicative of future results, and crypto-asset values may decline rapidly and substantially, potentially resulting in total loss of invested amounts. You should only invest amounts that you can afford to lose entirely and should carefully consider your financial situation, investment objectives, and risk tolerance before engaging in crypto-asset transactions.
Our services rely on complex technology systems that may experience technical failures, security breaches, or performance degradation that could affect service availability or transaction processing. Technology risks include system downtime that may prevent access to your Account or execution of transactions, cybersecurity threats that may compromise system security or data integrity, blockchain network risks including congestion, forks, or attacks that may affect transaction processing, and third-party service provider failures that may disrupt our operations.
We implement comprehensive risk management and business continuity measures, but cannot guarantee uninterrupted service availability or eliminate all technology risks. You acknowledge that technology failures may result in transaction delays, temporary service interruptions, or other operational disruptions.
Crypto-asset services are subject to evolving regulatory frameworks that may change rapidly and affect service availability, transaction processing, or asset values. Regulatory risks include changes in AML/CFT requirements that may affect account access or transaction processing, tax law changes that may affect your obligations or transaction costs, licensing or authorization changes that may affect our ability to provide services, and prohibition or restriction of crypto-asset activities in your jurisdiction.
We maintain comprehensive regulatory compliance programs, but regulatory changes may require modifications to our services, additional compliance measures, or temporary service restrictions. You are responsible for understanding and complying with all applicable laws and regulations in your jurisdiction regarding crypto-asset activities.
While we maintain comprehensive Client Asset protection arrangements, our services involve counterparty risks including our potential inability to meet obligations due to financial difficulties or operational disruptions, third-party service provider failures that may affect custody or operational capabilities, and market or liquidity conditions that may affect our ability to execute transactions at expected prices or timeframes.
We implement robust risk management measures including segregated Client Asset arrangements, comprehensive insurance coverage where available, diversified service provider relationships, and strong capitalization and liquidity management. However, these measures may not eliminate all counterparty risks, and you may experience losses in extreme circumstances.
To the maximum extent permitted by applicable law, our liability to you for any damages arising from or related to these Terms or your use of our services is limited to the amount of fees you have paid to us in the 12 months preceding the event giving rise to liability. We exclude liability for indirect, incidental, special, consequential, or punitive damages including lost profits, lost data, business interruption, or loss of business opportunities, even if we have been advised of the possibility of such damages.
These liability limitations apply regardless of the theory of liability, whether in contract, tort, strict liability, or otherwise, and survive termination of these Terms or your Account. Nothing in these Terms limits our liability for fraud, willful misconduct, gross negligence, death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law.
We are not liable for any delays, failures, or disruptions in service delivery caused by circumstances beyond our reasonable control including natural disasters, war, terrorism, civil unrest, government actions, labor disputes, technology failures, internet or telecommunications disruptions, blockchain network issues, third-party service provider failures, or other force majeure events.
During force majeure events, we will use commercially reasonable efforts to minimize service disruptions and restore normal operations as quickly as possible. However, we may temporarily suspend or modify services as necessary to protect Client Assets, maintain system security, or comply with applicable laws and regulations.
Our Platform may include links to or integration with third-party websites, services, or content that are not owned or controlled by us. We are not responsible for the content, functionality, security, or availability of such third-party services, and your use of third-party services is subject to their respective terms and conditions and privacy policies.
We do not endorse, warrant, or guarantee any third-party services or content, and any transactions or interactions with third parties are solely between you and such third parties. You acknowledge that third-party services may have different security, privacy, or operational standards than our services.
You are responsible for maintaining the security of your Account credentials, providing accurate information and documentation, complying with all applicable laws and regulations, and using our services in accordance with these Terms. You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your breach of these Terms, violation of applicable laws, or misuse of our services.
Your indemnification obligations include reasonable attorney fees and costs incurred in defending against claims and extend to our officers, directors, employees, agents, and service providers. These obligations survive termination of these Terms or your Account.
You are responsible for complying with all applicable laws and regulations in your jurisdiction regarding crypto-asset activities including tax reporting and payment obligations, AML/CFT compliance requirements, securities and investment regulations where applicable, and any licensing or registration requirements for your activities.
You represent and warrant that your use of our services complies with all applicable laws, that you have obtained any required licenses or approvals for your activities, and that you will not use our services for any illegal or prohibited purposes including money laundering, terrorist financing, sanctions evasion, or other criminal activities.
We may be required to report information about your Account, transactions, or activities to regulatory authorities, tax authorities, or law enforcement agencies in accordance with applicable laws and regulations. Such reporting may include Account holder identification information, transaction details and amounts, Account balances and holdings, and any suspicious activity reports or regulatory filings.
You consent to such information reporting and disclosure as required by law and acknowledge that we may be prohibited from notifying you of such reporting or disclosure. We maintain appropriate data protection and confidentiality measures in accordance with applicable privacy laws while complying with regulatory reporting obligations.
We maintain comprehensive sanctions screening and compliance programs in accordance with applicable sanctions regimes including European Union restrictive measures, United Nations Security Council sanctions, and other applicable international sanctions programs. We prohibit transactions involving sanctioned persons, entities, or jurisdictions and may freeze or block assets or transactions that may violate applicable sanctions.
You represent and warrant that you are not subject to any applicable sanctions, that you will not use our services to engage in sanctioned activities, and that you will immediately notify us if you become subject to sanctions or if your circumstances change in ways that may affect sanctions compliance.
We cooperate fully with regulatory authorities, law enforcement agencies, and other competent authorities in accordance with applicable laws and regulations. Such cooperation may include providing information about Accounts, transactions, or activities, preserving records and evidence, participating in investigations or proceedings, and implementing temporary or permanent restrictions on Account access or functionality.
You agree to cooperate with our compliance and regulatory obligations including providing requested information and documentation, responding to inquiries about your activities or transactions, and submitting to enhanced due diligence procedures where required by our risk assessment or regulatory obligations.
We may suspend your Account access or functionality immediately without prior notice if we reasonably believe that continued Account operation presents risks to us, other Clients, or the integrity of our systems including suspected fraudulent, illegal, or unauthorized activities, violation of these Terms or applicable laws, compromise of Account security or unauthorized access, technical issues that may affect system security or stability, or regulatory compliance concerns requiring investigation.
During suspension, you may be unable to access your Account, execute transactions, or withdraw assets pending resolution of the circumstances causing suspension. We will provide notice of suspension and explanation of required actions for Account restoration, except where prohibited by law or where notice might compromise security or investigation.
We may terminate your Account and these Terms at any time with 30 days advance notice for any reason including changes in our business model or service offerings, regulatory requirements or compliance concerns, risk management considerations, or other business reasons. We may terminate your Account immediately without notice for material breach of these Terms, illegal or fraudulent activities, or other circumstances that present immediate risks.
Upon termination, you must promptly withdraw all assets from your Account. We will provide reasonable assistance in facilitating asset withdrawal, subject to applicable laws and regulations. Assets remaining in terminated Accounts after reasonable withdrawal periods may be subject to dormancy procedures in accordance with applicable law.
You may terminate your Account and these Terms at any time by following our Account closure procedures, which include withdrawal of all assets from your Account, completion of any pending transactions, resolution of any outstanding obligations or disputes, and confirmation of Account closure through our designated procedures.
Account termination does not relieve you of obligations incurred before termination, including payment of fees, compliance with ongoing regulatory requirements, or liability for Account activities. Certain provisions of these Terms survive termination including liability limitations, indemnification obligations, and dispute resolution procedures.
Upon Account termination or suspension, we will facilitate return of Client Assets subject to our right to offset any outstanding fees, charges, or obligations, completion of regulatory compliance procedures including AML/CFT verification, resolution of any pending investigations or disputes, and compliance with applicable laws regarding asset return and final settlement.
We maintain detailed procedures for asset recovery and final settlement designed to ensure fair and prompt return of Client Assets while protecting our legitimate interests and complying with regulatory obligations. Asset return procedures may require additional verification or documentation to ensure proper authorization and prevent fraudulent claims.
In accordance with Article 87 of Regulation (EU) 2023/1114 (MiCA), we maintain comprehensive complaint handling procedures for prompt and fair resolution of Client disputes. Our complaint handling process includes initial response within 24 hours of complaint receipt, investigation and resolution within 30 days for most complaints, clear communication regarding complaint status and resolution procedures, and escalation procedures for complex or unresolved complaints.
Complaints may be submitted through our designated complaint channels including online complaint forms, email correspondence, or written correspondence to our registered address. We maintain detailed records of all complaints and their resolution in accordance with regulatory requirements and provide regular reporting to relevant authorities.
For disputes that cannot be resolved through our internal complaint handling procedures, we participate in alternative dispute resolution mechanisms including mediation services provided by qualified dispute resolution organizations, arbitration procedures where appropriate and agreed upon by both parties, and other alternative resolution mechanisms that may be available under applicable law.
Alternative dispute resolution provides cost-effective and efficient resolution of disputes while avoiding formal litigation procedures. We will provide information about available alternative dispute resolution options and assist in facilitating such procedures where appropriate.
These Terms are governed by and construed in accordance with the laws of the Slovak Republic, without regard to conflict of law principles. Any disputes arising from or related to these Terms or your use of our services that cannot be resolved through complaint handling or alternative dispute resolution procedures are subject to the exclusive jurisdiction of the courts of the Slovak Republic.
You acknowledge that Slovak law applies to our services and relationship regardless of your location or residence, and you consent to the jurisdiction of Slovak courts for resolution of any legal disputes. This choice of law and jurisdiction is designed to provide certainty and consistency in legal relationships while ensuring compliance with our regulatory framework.
To the extent permitted by applicable law, you agree that any disputes with us will be resolved on an individual basis and not as part of any class action, collective action, or representative proceeding. You waive any right to participate in class action litigation against us and agree to resolve disputes through individual proceedings only.
This class action waiver is designed to provide efficient and cost-effective dispute resolution while ensuring that individual concerns receive appropriate attention and resolution. Nothing in this waiver affects your rights under mandatory consumer protection laws that cannot be waived.
These Terms, together with our Privacy Policy and any additional terms or conditions that may apply to specific services, constitute the entire agreement between you and us regarding your use of our services and supersede all prior or contemporaneous communications, representations, or agreements regarding such subject matter.
Any modifications to these Terms must be in writing and signed by authorized representatives of both parties, except for amendments made in accordance with Section 1.4 regarding Terms updates. No course of dealing or trade usage will modify these Terms unless specifically agreed to in writing.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision will be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, such provision will be severed from these Terms. The remaining provisions will continue in full force and effect.
The invalidity or unenforceability of any provision does not affect the validity or enforceability of any other provision, and these Terms will be construed as if the invalid or unenforceable provision had never been included.
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate our rights and obligations under these Terms to any affiliate, subsidiary, or third party in connection with any merger, acquisition, corporate reorganization, or sale of assets, provided that such assignee agrees to be bound by these Terms.
Any attempted assignment or transfer in violation of this section is void and of no effect. These Terms bind and benefit the parties and their respective successors and permitted assigns.
All notices and communications required or permitted under these Terms must be in writing and delivered through email to your registered email address, through notifications in your Account dashboard, through postal mail to your registered address, or through other communication methods we may designate from time to time.
Notices are deemed received when delivered via email or Account notification, three business days after mailing for postal communications, or immediately upon delivery for other designated communication methods. You are responsible for maintaining current contact information and regularly checking for communications from us.
Provisions of these Terms that by their nature should survive termination or expiration continue in effect after termination including liability limitations, indemnification obligations, dispute resolution procedures, governing law and jurisdiction, and any accrued rights or obligations of either party.
Survival of these provisions ensures that important protections and obligations remain effective even after the termination of the primary service relationship and provides continuity for resolution of any outstanding issues or disputes.
Comanera Europe s.r.o.
Licensed Virtual Asset Service Provider
Tvarozkova 5
Bratislava, Slovakia
Customer Support: support@DoCryptoX.com
Legal Notices: support@DoCryptoX.com
Complaints: support@DoCryptoX.com
Website: https://DoCryptoX.com
Last Updated: 01 July 2025 • Version: 1.0 • Next Review: 01 July 2026 • Regulatory Compliance: MiCA, Slovak VASP License, GDPR